What qualities do they offer as a telephone befriending volunteer to a lonely or isolated older person *?

You’ll need to be able to show your telephone friend respect, patience, empathy and understanding.

What qualities do they offer as a telephone befriending volunteer to a lonely or isolated older person?

Patience, empathy and understanding of the needs of older people. Ability to keep records of calls made. Flexible, reliable and punctual. Clear sense of personal boundaries and confidentiality.

What makes a good telephone befriender?

Skills for Telephone Befriending

Try to relax yourself and allow for a calm setting. Cut down on any distractions, both internal and external, like the radio, TV etc. Allow yourself the time and space to focus on the conversation with your befriendee.

What is the purpose of befriending volunteers service?

Mentoring and befriending is a one-to-one, non-judgemental relationship where you volunteer your time to support and encourage someone. Many people benefit from the support of a mentor or befriender at a time of change in their life or when they are socially isolated due to illness or old age.

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What is a befriending service?

Various organisations offer ‘befriending’ services where a volunteer will regularly visit an older person, or someone with a health problem, in their own home, or will phone them for a chat. The arrangement is based on friendship and there is no payment involved.

What is a telephone buddy?

Through Telephone Buddies, individuals are provided with the opportunity to talk to someone, experience companionship and make new connections on a regular basis.

Why do you want to be a Befriender?

Studies show that there are many positive benefits for the befriender as well. For example, you may enjoy knowing you are making a positive difference in someone’s life; you may improve your own social skills and may feel your confidence grow. Befriending can come in many shapes and forms.

How can I volunteer to help the aged?


  1. Donate your words.
  2. Join an Age UK shop team.
  3. Campaign with older people.
  4. Become a fundraiser.
  5. Become an Age UK digital buddy.
  6. Volunteer with Silver Connects.
  7. Volunteer for The Silver Line Helpline.

How old do you have to be to volunteer for Age UK?

Almost anyone can be a volunteer. We have a wide range of roles which suit different people and different skills. Due to insurance restrictions, we can only accept volunteers who are aged 18 or over.

How do you befriend the elderly?

Share your time. Volunteer for organisations that support older people. These often offer “befriending” schemes for isolated elderly people, and rely on volunteers for one-to-one contact as a telephone “buddy”, visitor or driver, or hosting social events for groups.

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How do you help an old person with loneliness?

Loneliness in older people

  1. Smile, even if it feels hard. …
  2. Invite friends for tea. …
  3. Keep in touch by phone. …
  4. Learn to love computers. …
  5. Get involved in local community activities. …
  6. Fill your diary. …
  7. Get out and about. …
  8. Help others.

How do you help an elderly person with loneliness?

Tips for Overcoming Loneliness in Seniors

  1. Take time to listen. Sometimes, the best thing you can do for a person is listen. …
  2. Develop a plan. …
  3. Start a new hobby. …
  4. Bridge the gap. …
  5. Take a class or seminar. …
  6. Teach someone something. …
  7. Give back. …
  8. Adopt a pet.

How do you get a Befriender?

Search our Befriending Directory for a service near you. Other resources for finding a Befriender include your local Council of Voluntary Service (CVS), Volunteer Centre (Local Volunteer Development Agency) or Social Work Department.

What is the difference between friend and befriend?

As verbs the difference between befriend and friend

is that befriend is to become a friend of, to make friends with while friend is (obsolete) to act as a friend to, to befriend; to be friendly to, to help.