What is volunteer retention rate?

According to the Corporation for National & Community Service, the average volunteer retention rate in 2019 was 65%. In other words, approximately one out of three volunteers will stop providing service to your organization.

What is volunteer retention?

Volunteer retention is the ability to keep volunteers involved in an organization. Retention of volunteers comes from a fulfilled commitment and the hope that they will renew that commitment to the nonprofit.

How can I improve my volunteer retention?

Here are some of our top tips and strategies to consider incorporating into your organization’s volunteer retention efforts:

  1. Keep Volunteer Retention In Mind From The Start. …
  2. Track Your Organization’s Volunteering Data. …
  3. Provide Volunteers With Needed Resources. …
  4. Leverage Volunteer Skills And Strengths.

How do you retain volunteers?


  1. Ask volunteers about their hobbies and develop an interest in what they are interested in.
  2. Ask volunteers to provide their feedback about each role they fill.
  3. Connect with your volunteers on social media.
  4. Write your volunteer thank you notes by hand.

How do I keep my volunteers from leaving?

Provide access to training for new activities

THIS IS INTERESTING:  What does it mean when a plant volunteers?

Always push volunteers to try new things, but remember this isn’t for everyone. When new opportunities are presented to volunteers, they might feel more comfortable to try new things, this will help them feel motivated and prevent them from quitting due to burn out!

How do I calculate my volunteer retention rate?

To get your retention rate: Divide the number of volunteers you recorded at the end of the year (or your end date) by the number of volunteers at the beginning of the year (or start date). Then, multiply by 100 to get your volunteer retention rate percentage.

How can I promote my volunteer work?


  1. Create a program that people want to be involved in.
  2. Emphasize the impact that volunteers have.
  3. Leverage your existing volunteer population.
  4. Identify and advertise what your nonprofit needs.
  5. Reach out to people who are already involved in your nonprofit.
  6. Segment your outreach efforts.

How do nonprofits retain volunteers?

Now, the solutions

  1. Match volunteer skills and expectations to the task. …
  2. Help them grow professionally. …
  3. Communicate, communicate, communicate. …
  4. Offer recognition. …
  5. Make volunteer engagement a top priority. …
  6. Show volunteers how their work is making a difference. …
  7. Make the workspace inviting.

How nonprofits use volunteers?

Volunteers often help keep the doors open and enable nonprofits to deliver vital programs and services. They lend their expertise on the board of directors, to fundraising campaigns and special events, and often work in direct customer service roles.

How do you reward and retain volunteers?

Recognise and reward your volunteers

  1. Remember a volunteer’s name, and use it when you greet them.
  2. Don’t forget to say ‘thank you’
  3. Be interested in their personal lives and problems.
  4. Celebrate major achievements – perhaps with an award ceremony to which you invite prominent local people.
THIS IS INTERESTING:  Question: How do you find the annual return of a charity?

What is volunteer burnout?

People volunteer for a variety of reasons, they want to make a difference and give back to their community but they also want balance in their volunteer efforts. If they do not get the balance they will get burnt out. This is called “volunteer burnout” and it is more common than you think.

When should you quit a volunteer?

5 Signs It’s Time to Quit Your Volunteer Role

  1. Misalignment. I entered this volunteer position wanting to make a difference, particularly being a voice for families raising children with special needs. …
  2. Obligation vs passion. …
  3. Tokenism. …
  4. Respect. …
  5. Scope of impact. …
  6. Moving forward.

When should you not volunteer?

12 Reasons NOT to Volunteer

  • You don’t have enough time. …
  • You’re not good with kids or you have ZERO experience with them. …
  • You don’t want to work with children who experience mental or physical obstacles. …
  • You already volunteer for another organization. …
  • You don’t think you’d be a good role model to a kid.